AI at Work
A practical operating model for product teams

Three AI workflows for better product decisions

Together they form one loop: challenge the bet before committing, make the roadmap tangible enough to align around, then learn from what the team and the work record show. AI prepares the work. People make the calls.

Challenge the decision Align on what changes Learn from delivery
Outcome · from opinion to a decision with a test

Turns rough notes into a strategy document, then tests its weakest claims against positions retrieved from Lenny Rachitsky’s newsletter and podcast archive. The team sees the assumptions, the counterargument, and the evidence that would change the call.

AI preparesQuestions, a draft, and sourced counterarguments.
People decideThe bet, the evidence, and what would change the call.

How it works · six phases

The examples below zoom in on the two points where the workflow changes the decision: the questions before drafting and the challenge after.

  1. Intake — rough notes, context, and the decision the document must make.
  2. Clarify — four to six questions that could change the document.
  3. Draft — choose a one-pager or narrative and explain the choice.
  4. Challenge — ask again about the draft’s weakest claims.
  5. Stress test — retrieve documented positions that defend and attack the decision.
  6. Revise + deliver — change the call where needed and show what changed.

Before the draft — ask what could change it

Input · raw notes, thinking out loud
notes from the offsite + my own head. need to turn this into
a POV doc that sets our distribution strategy for next year.

- 3 platform integrations live, 2 more in build. each took ~5 months.
- BD keeps landing new platform logos. pipeline looks incredible on a slide.
- but attach is soft. ~11% of eligible businesses on Platform A actually
  switch payments on. we modeled 30%+.
- every vertical wants something different — field services wants deposits
  and progress billing, healthcare wants payment plans + eligibility,
  restaurants want tips and fast payout
- eng lead: "we're building a different product per platform and
  calling it one product"
- competitor went deep on ONE vertical, ~60% attach, now expanding out
- our whole exec narrative has been "distribution is everything,
  get into every platform"
- I have been the loudest voice for breadth. genuinely not sure
  I'm right anymore.

GOAL: a POV doc that sets distribution strategy for next year. I need to
decide, and I need to be able to defend the decision to my team.
It refuses to draft — and asks

What does this document commit us to: next year’s integration roadmap, the way the team is organized, or both?

Is the 11% a discovery problem, a workflow problem, or a segment problem? What evidence do we have?

What evidence would prove breadth right? Write that test into the document.

Who will read this: your team or leadership? The answer determines how much of your own doubt belongs on the page.

Is “a different product per platform” an engineering complaint, or evidence you have dismissed?

Optional depth · how the panel finds real disagreement
Evidence engine

The panel retrieves documented positions from a structured archive.

Ask a model to “pretend to be product experts” and it returns the usual advice in different voices. This pipeline retrieves specific positions and disagreements from source material.

Source — Lenny's Newsletter & Lenny's Podcast

The corpus comes from the newsletter and podcast archive Lenny Rachitsky released for subscribers at lennysdata.com. This pipeline analyzed 624 distinct posts and episodes. Content © Lenny Rachitsky, used under its personal, non-commercial terms. This demo includes derived analysis — frameworks, positions, and disagreements — but none of the source files.

624 posts & episodes Pass 1 · Sonnet Pass 2 · Opus Aggregations Embeddings Debate
PASS 1 — BREADTH
Per-episode structured analysis Claude Sonnet reads all 624 posts and episodes and extracts frameworks, counterpoints, positions, and evidence as structured JSON. The Batch API costs about half as much, resumes cleanly, and runs for hours.
PASS 2 — DEPTH
Cross-corpus theme synthesis Claude Opus reads across the corpus and finds patterns no single source contains: 10 product-strategy themes, 10 framework families, 15 contrarian threads, and stage playbooks.

Sonnet handles volume. Opus handles judgment.

What comes out — 15,669 typed chunks

takeaway4,657
contrarian2,526
framework2,056
strategy1,654
leadership1,602
company_building1,277
growth1,261
design636

Typed chunks make retrieval precise. A challenge query searches contrarian and framework chunks instead of the whole archive.

Guest profiles345 operators, each with their frameworks, contrarian views and evidence quotes.
Topic indexTopic → people who have taken a documented position.
4,367 disagreements are already mapped. The pipeline pairs guests who take opposing positions on the same topic. It then chooses a panel for useful tension, so one person can defend the strategy while another attacks it.

At runtime

Choose one of five modes — Product Review, Academic Debate, Exec/Board Review, Dinner Party, or The Roast — and one of five heat levels, from Measured to Scorching. Together they determine how the argument runs and whether the output is a Decision Summary, Synthesis, Board Memo, or Damage Report. The example below uses Product Review at heat 4.

The full build retrieves with Voyage AI embeddings. The portable build uses static, grep-able indexes and runs offline on a work laptop.

After the draft — let the panel argue with it

The position · draft v1
“Distribution is the whole game — the provider integrated everywhere wins by default. Double the integration team, ship six new platform partners next year, and treat attach rate as a follow-on optimization problem once we have the footprint.”
What the panel said
You've described multiple audiences with one use case each, not one audience with many. That's the hard version of a horizontal product, not the winnable one. And supporting customers outside your ICP feels like growth — it's the thing that most reliably prevents product-market fit. — Jake Fuentes · ICP Specificity & Horizontal Product Success Criteria
I'll defend it partway: going broad early can be right when integration is genuinely the customer's problem. But if you're soft inside the platforms you've already launched, integration was never the constraint — the workflow was. Make it falsifiable and I'd back it. — Dharmesh Shah · High Conviction, Low Consensus Bets
Strategy is an integrated set of choices. “Integrate with everyone” isn't a choice — it's the deferral of one. You're optimizing to be available rather than to be good. — Annie Pearl · Playing to Win
Who is accountable for attach? BD is paid for signed platforms. Nobody owns whether businesses switch payments on. You'll get exactly what you staffed for: more logos, flat attach. — Elena Verna · Growth Model Framework
The position · draft v2
“Go deep on two verticals until we hit 40% attach in one — unless the 11% turns out to be a discovery problem rather than a workflow problem, in which case breadth is right and we should go faster. That conditional is the strategy. We can answer it in a quarter.”
The output is a different decision. v1 is a conviction with no test. v2 names the evidence that will settle it and commits to acting either way. Senior review can begin with the real assumption instead of finding it from scratch.
The broader team pattern

Make the useful work repeatable.

Each example turns a useful AI interaction into an operating practice the team can teach, inspect, adapt, and improve.

Start with a decisionName the choice, audience, and consequence before asking the AI to produce anything.
Bring trusted contextUse source material, team input, and work data instead of relying on a model’s general memory.
Make the work inspectableShow the questions, evidence, assumptions, and tradeoffs behind the output.
Keep human ownership clearAI prepares and synthesizes. People validate the evidence, choose the tradeoff, and own the action.

Across the team: product frames the decision; design makes it tangible; engineering tests feasibility and controls; data defines the evidence; leaders own the tradeoff.

Take the whole set

Three reusable AI playbooks, the examples, and the brief. The brief explains how to present each workflow, when to run it live, and how to answer pushback.

A “skill” is a reusable instruction set for the AI — the playbook behind the example, not a saved chat. Adapt each SKILL.md to your approved tools.